Contact Wealth Concierge

Contact support for advisors and clients.

Reach the Wealth Concierge team for onboarding, billing, claims, TAP access, and account questions. Choose the closest reason below so your email starts in the right place.

Email support Choose a topic

Support inbox

Direct email support for advisors, practices, and invited clients.

support@wealthconcierge.co.za

Open email

Email support

support@wealthconcierge.co.za

Best for onboarding, billing, claims, TAP access, and account questions.

Email support

Based in Durban

Durban, South Africa

Wealth Concierge serves advisors, practices, and invited clients across South Africa.

Platform coverage

South Africa only

Support is aligned to South African billing, claims, advisory, and compliance needs.

Support Topics

Choose the closest reason for contacting us.

These links open an email with a useful subject line. Add the account context and details before sending.

Onboarding and invites

Advisor, practice member, and client access questions, including invite follow-up.

Email about this

Billing and payments

Card payments, failed collections, subscription status, and billing history.

Email about this

Claims and MedClaim Assist

Claim support, MedClaim Assist questions, and account context for claim follow-up.

Email about this

TAP and account access

TAP workspace access, sign-in trouble, account settings, and general platform questions.

Email about this

Before You Email

Include the details that help support respond well.

A clear first message helps the team understand the account, the issue, and the next best action.

Who is affected

Include the advisor, client, practice name, and email address used on the account.

What happened

Describe the issue, when it started, and the result you expected to see.

Relevant references

Add any payment date, claim reference, invitation email, or TAP workspace involved.

FAQs

Answers to the questions users are most likely to ask first.

These answers cover invite-only access, payment behavior, claims activation, TAP access, and support requests.

Advisor Coaching.
Advice Process.
Billing Automation.

Links

Home Log In GB Services | Client WC Services | Advisor About Us Terms of Service Affiliates

Contact Info

19 Swapo Road
Durban North
4051
South Africa
+27 318264914/5
Mon-Fri 9am-6pm

Get The Latest News

Contact Wealth Concierge

Contact support for advisors and clients.

Reach the Wealth Concierge team for onboarding, billing, claims, TAP access, and account questions. Choose the closest reason below so your email starts in the right place.

Email support Choose a topic

Support inbox

Direct email support for advisors, practices, and invited clients.

support@wealthconcierge.co.za

Open email

Email support

support@wealthconcierge.co.za

Best for onboarding, billing, claims, TAP access, and account questions.

Email support

Based in Durban

Durban, South Africa

Wealth Concierge serves advisors, practices, and invited clients across South Africa.

Platform coverage

South Africa only

Support is aligned to South African billing, claims, advisory, and compliance needs.

Support Topics

Choose the closest reason for contacting us.

These links open an email with a useful subject line. Add the account context and details before sending.

Onboarding and invites

Advisor, practice member, and client access questions, including invite follow-up.

Email about this

Billing and payments

Card payments, failed collections, subscription status, and billing history.

Email about this

Claims and MedClaim Assist

Claim support, MedClaim Assist questions, and account context for claim follow-up.

Email about this

TAP and account access

TAP workspace access, sign-in trouble, account settings, and general platform questions.

Email about this

Before You Email

Include the details that help support respond well.

A clear first message helps the team understand the account, the issue, and the next best action.

Who is affected

Include the advisor, client, practice name, and email address used on the account.

What happened

Describe the issue, when it started, and the result you expected to see.

Relevant references

Add any payment date, claim reference, invitation email, or TAP workspace involved.

FAQs

Answers to the questions users are most likely to ask first.

These answers cover invite-only access, payment behavior, claims activation, TAP access, and support requests.

Contact Wealth Concierge

Contact support for advisors and clients.

Reach the Wealth Concierge team for onboarding, billing, claims, TAP access, and account questions. Choose the closest reason below so your email starts in the right place.

Email support Choose a topic

Support inbox

Direct email support for advisors, practices, and invited clients.

support@wealthconcierge.co.za

Open email

Email support

support@wealthconcierge.co.za

Best for onboarding, billing, claims, TAP access, and account questions.

Email support

Based in Durban

Durban, South Africa

Wealth Concierge serves advisors, practices, and invited clients across South Africa.

Platform coverage

South Africa only

Support is aligned to South African billing, claims, advisory, and compliance needs.

Support Topics

Choose the closest reason for contacting us.

These links open an email with a useful subject line. Add the account context and details before sending.

Onboarding and invites

Advisor, practice member, and client access questions, including invite follow-up.

Email about this

Billing and payments

Card payments, failed collections, subscription status, and billing history.

Email about this

Claims and MedClaim Assist

Claim support, MedClaim Assist questions, and account context for claim follow-up.

Email about this

TAP and account access

TAP workspace access, sign-in trouble, account settings, and general platform questions.

Email about this

Before You Email

Include the details that help support respond well.

A clear first message helps the team understand the account, the issue, and the next best action.

Who is affected

Include the advisor, client, practice name, and email address used on the account.

What happened

Describe the issue, when it started, and the result you expected to see.

Relevant references

Add any payment date, claim reference, invitation email, or TAP workspace involved.

FAQs

Answers to the questions users are most likely to ask first.

These answers cover invite-only access, payment behavior, claims activation, TAP access, and support requests.

Advisor Coaching.
Advice Process.
Billing Automation.

Links

Home Log In GB Services | Client WC Services | Advisor About Us Terms of Service Affiliates

Contact Info

19 Swapo Road
Durban North
4051
South Africa
+27 318264914/5
Mon-Fri 9am-6pm

Get The Latest News

Contact Wealth Concierge

Contact support for advisors and clients.

Reach the Wealth Concierge team for onboarding, billing, claims, TAP access, and account questions. Choose the closest reason below so your email starts in the right place.

Email support Choose a topic

Support inbox

Direct email support for advisors, practices, and invited clients.

support@wealthconcierge.co.za

Open email

Email support

support@wealthconcierge.co.za

Best for onboarding, billing, claims, TAP access, and account questions.

Email support

Based in Durban

Durban, South Africa

Wealth Concierge serves advisors, practices, and invited clients across South Africa.

Platform coverage

South Africa only

Support is aligned to South African billing, claims, advisory, and compliance needs.

Support Topics

Choose the closest reason for contacting us.

These links open an email with a useful subject line. Add the account context and details before sending.

Onboarding and invites

Advisor, practice member, and client access questions, including invite follow-up.

Email about this

Billing and payments

Card payments, failed collections, subscription status, and billing history.

Email about this

Claims and MedClaim Assist

Claim support, MedClaim Assist questions, and account context for claim follow-up.

Email about this

TAP and account access

TAP workspace access, sign-in trouble, account settings, and general platform questions.

Email about this

Before You Email

Include the details that help support respond well.

A clear first message helps the team understand the account, the issue, and the next best action.

Who is affected

Include the advisor, client, practice name, and email address used on the account.

What happened

Describe the issue, when it started, and the result you expected to see.

Relevant references

Add any payment date, claim reference, invitation email, or TAP workspace involved.

FAQs

Answers to the questions users are most likely to ask first.

These answers cover invite-only access, payment behavior, claims activation, TAP access, and support requests.

Contact support for advisors and clients.

Choose the closest reason for contacting us.

Include the details that help support respond well.

Who is affected

What happened

Relevant references

Answers to the questions users are most likely to ask first.

How do clients get access to Wealth Concierge?

Which payment methods does the platform support?

When can MedClaim Assist help with a claim?

Can advisors and clients use TAP immediately?

What should I include when I email support?

Contact support for advisors and clients.

Choose the closest reason for contacting us.

Include the details that help support respond well.

Who is affected

What happened

Relevant references

Answers to the questions users are most likely to ask first.

How do clients get access to Wealth Concierge?

Which payment methods does the platform support?

When can MedClaim Assist help with a claim?

Can advisors and clients use TAP immediately?

What should I include when I email support?

Contact support for advisors and clients.

Choose the closest reason for contacting us.

Include the details that help support respond well.

Who is affected

What happened

Relevant references

Answers to the questions users are most likely to ask first.

How do clients get access to Wealth Concierge?

Which payment methods does the platform support?

When can MedClaim Assist help with a claim?

Can advisors and clients use TAP immediately?

What should I include when I email support?

Contact support for advisors and clients.

Choose the closest reason for contacting us.

Include the details that help support respond well.

Who is affected

What happened

Relevant references

Answers to the questions users are most likely to ask first.

How do clients get access to Wealth Concierge?

Which payment methods does the platform support?

When can MedClaim Assist help with a claim?

Can advisors and clients use TAP immediately?

What should I include when I email support?

Contact support for advisors and clients.

Choose the closest reason for contacting us.

Include the details that help support respond well.

Who is affected

What happened

Relevant references

Answers to the questions users are most likely to ask first.

How do clients get access to Wealth Concierge?

Which payment methods does the platform support?

When can MedClaim Assist help with a claim?

Can advisors and clients use TAP immediately?

What should I include when I email support?

Contact support for advisors and clients.

Choose the closest reason for contacting us.

Include the details that help support respond well.

Who is affected

What happened

Relevant references

Answers to the questions users are most likely to ask first.

How do clients get access to Wealth Concierge?

Which payment methods does the platform support?

When can MedClaim Assist help with a claim?

Can advisors and clients use TAP immediately?

What should I include when I email support?

Contact support for advisors and clients.

Choose the closest reason for contacting us.

Include the details that help support respond well.

Who is affected

What happened

Relevant references

Answers to the questions users are most likely to ask first.

How do clients get access to Wealth Concierge?